I recently had a wonderful weekend getaway at this hotel located in the heart of Panchgani. The recently renovated property really impressed me with its attention to detail. The rooms were clean and well-organized, with amenities like a coffee maker, mini-fridge, and a hairdryer. The balcony offered a breathtaking view of both the pool and the surrounding hills.

All in all, my stay at this hotel was great.

Location and surroundings, maintenance of gardens and facilities in general

Slightly overpriced considering the facilities available (.) housekeeping has to improve

The staff, especially the restaurant staff were amazing. The manager of the restaurant obviously takes great pride in the quality of the food served and his staff. I really loved their grilled cheese tomato sandwich. They have put a unique twist on this traditional standby. I had a minor medical emergency (kidney stone) and they immediately brought a car and driver who drove me to several different clinics and finally a hospital for the removal. The driver, Vaibhav was exceptionally helpful, courteous, and patient. Most of the staff were very solicitous on my return asking about my health and even preparing some rice and a meal for my fellow guest after hours.

The room was somewhat disappointing. We arrived during a late monsoon season and the room was very damp, the linen on the bed was damp and smelled mildly of mildew. The bathtub was nearly unusable do to low water pressure, rust, and the small size of the tub. The stopper leaked faster than you could fill the tub.There was NO hot water. We eventually used the coffee maker to get enough hot water in a bucket to take sponge baths. . It is possible our room was a fluke but I believe our room (the double premium) was representative of the other rooms. The hotel is quite remote and our driver had a hard time finding it even while on the cell phone with the hotel. The signposts are placed haphazardly at best. Seemingly attached to whatever tree or pole was handy regardless of whether it pointed in the right direction.

The hotel was ideally located in a serene area, surrounded by nature. The restaurant was easily accessible and offered a wide variety of Indian, Chinese, and Italian cuisine. The room was well-maintained, with modern amenities, clean bathroom and comfortable beds. The hotel provided several facilities like an indoor swimming pool, playroom, gym, and discotheque that catered to all age groups.

The staff behavior was not up to the mark, and they lacked empathy towards customer grievances.

The beautiful location and all the friendly staff

Wash room facilities-unsuitable for foreign tourists and not clean

1] The Food menu to be improved, so as to suit all States of visitors. 2] Taste of food also need to be improved to somemore extent.

The hotel has a good variety of rooms to choose from and the amenities are decent. The location is convenient as it is close to the market. The restaurant offers a nice view and the food has some good options.

The service was quite slow and the staff could have been more helpful. The room cleaning was not done regularly and we had to request it.

Cleanliness, vibrant ambiance, polite staff, close to nature, beautiful in the evening.

Couldn't find any faults at all.

This hotel is a hidden gem in the heart of nature. Surrounded by lush green trees and hills, it offers a perfect retreat for a relaxing vacation. The rooms are clean, spacious, and well-maintained, with attention to detail in the interiors. I loved the idea of having shampoo and conditioner bottles attached to the wall, making it convenient to use. Moreover, the hotel offers a wide variety of rooms to suit every budget, including options with balconies that provide a stunning view of the pool and hills. The location of the hotel, close to the market and next to a restaurant, adds to its convenience.

Everything was absolutely fine.

This hotel offers a great value for money stay. The rooms are comfortable and come with a balcony, providing a good view of the surrounding nature. The staff is friendly and attentive, ensuring a pleasant stay for guests. The breakfast spread is also impressive, offering a variety of options to start the day.

No aspect needs improvement.

Great location near the market and with amazing views of the hills. The staff was polite and friendly, and the rooms were spacious and comfortable. The amenities such as the swimming pool and gym were good, and the food was decent. Plus, they offered a free pick up and drop facility from the market.

The service was very slow, and the room cleaning was not up to the mark. There were also some issues with the water supply, and the bathrooms were not very clean. the hotel needs to improve its service and cleanliness, and to provide more prompt and efficient service.

I loved the location of the hotel as it was close to nature and looked beautiful in the evening. Additionally, the hotel facilities were top-notch, and the staff was polite and attentive throughout my stay. The cleanliness of the hotel and the parking facilities were also worth mentioning.

No complaints.